ServiceSchedule Portal
Signed in
Dashboard
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New requests
Scheduled
In progress
Completed
Request Service
Customers and guests can submit service requests. The request saves to Firestore.
My Requests
Customers see requests matching their signed-in email.
Assignments
Review service requests, assign technicians, and update job status.
Assigned Jobs
Track each assigned request from customer request to assignment, progress, and completion.
Services
Basic service list shown to customers and staff.
Announcements
Admin can post updates for customers and staff.
Contact & Payment Info
Replace this with your business phone, email, office hours, and payment/invoice link.
Service Company
Phone: (555) 123-4567
Email: service@example.com
Hours: Monday-Friday, 8 AM - 5 PM
For invoices or deposits, use only the official payment link provided by the business.
Availability
Admin can block fully booked or unavailable dates. Customers will not be able to submit requests for blocked dates.
Block a Date
Available Time Slots
Set the regular appointment times customers can choose. Booked times will become unavailable automatically.
Blocked Dates
Preferences
Manage your portal display and notification preferences.
Appearance
Notifications
Account
Signed-in user
Legal, Privacy & Use
Important guidance for customers, admins, and technicians using this service scheduling portal.
Portal Purpose
This portal is a scheduling and workflow tool. Customers can submit service requests, view request status, and access basic service information. Admin and technician users can manage requests based on their approved role.
Not for Emergencies
This portal is not monitored for emergencies. Do not use it for urgent, hazardous, life-threatening, medical, fire, gas leak, electrical danger, or public safety situations. For emergencies, call 911 or the proper emergency service provider.
Information You Submit
Users should submit only information needed to request or manage service, such as name, phone, email, service address, preferred appointment time, service description, and non-sensitive photo/file links.
Do not submit Social Security numbers, bank details, credit card numbers, medical records, legal documents, passwords, or other sensitive personal information.
Privacy Notice
Information submitted through the portal may be stored in Firebase/Firestore and used for scheduling, customer follow-up, staff assignment, job tracking, and business communication.
Files and Photos
If photo or document links are submitted, users are responsible for making sure those files do not contain sensitive information. Do not link confidential, financial, medical, or legally sensitive files.
Requests and Appointments
Submitting a request does not guarantee immediate service, appointment approval, pricing, technician availability, or emergency response. Admin review may be required before a request is scheduled or assigned.
Payments
Do not enter payment card numbers or banking information in this portal. Use only official invoice or payment links provided by the business.
Role-Based Access
Customers should access only their own request information. Technicians should access only assigned job information. Admin users are responsible for managing requests, assignments, services, and announcements appropriately.
Disclaimer
This portal does not replace direct communication with the service provider, formal estimates, invoices, contracts, insurance requirements, licensing requirements, or applicable laws. The business using this portal should review and customize these notices before using it with real customers.